Shipping
Free delivery to every country we serve. Most orders arrive within 3 to 13 business days of being placed.
How orders are made
Every piece is printed after you order it. Nothing is held in stock, which is what lets us offer both frame styles and four sizes of every work without warehousing any of them. It also means an order cannot be canceled once it has gone into production.
Your print is made at whichever of our production labs is closest to you. That is the reason the transit half of the window below is short: almost nothing we send crosses an ocean.
How long it takes
The wait is two separate things, and we state them separately because only one of them is ours.
- Making it
- 2 to 7 business days, before it is handed to the courier.
- Getting it to you
- 1 to 6 business days in transit.
- Total
- 3 to 13 business days.
Framing is the part that varies. A straightforward piece is usually made in a couple of days, and the top of that range is there for the ones that are not. If you are buying for a date, work from the longer number.
Where we ship
6 countries, free to all of them.
- United States: United States
- United Kingdom and Ireland: United Kingdom, Ireland
- Europe: France, Germany
- Australia: Australia
The list is shorter than the places a parcel could physically reach. We only sell into markets with a local lab, because everywhere else the piece would travel from another continent, and a framed print is not a thing to send a long way.
If it arrives damaged
Tell us within 30 days and we will remake it. Framed work behind a glaze is the one thing we sell where transit damage is a real possibility rather than a remote one, so this is a normal request and not an argument. Nothing has to be posted back, and a photograph is enough.